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You will never experience long and tiresome communication lines if you are in need of support, because a Promas® representative is never far away.
Our local sales and service staff can help you solve any problem that might arise. They can design new solutions and in cooperation with you extend your production facilities further. Promas® continues to assist you during start-up and training of your employees to operate and maintain the machinery – all as part of a complete after-sales support programme that spans the entire globe.
You will always experience swift delivery of any spare parts. Standard spare parts are available in stock, and special parts can be made to order. This ensures high production safety, less downtime, maximum lifespan of existing components and continuous upgrades to the very latest components.
Years of manufacturing experience combined with great attention to detail guarantee the superior quality that today has become the hallmark of alt Promas® equipment. Our primary goal is to design, supply, service and support solutions that perfectly match your needs.
Our engineers ensure that all the technical aspects of installation and start-up run smoothly. They also guide your key personnel through a basic training programme.
A Promas® service agreement promises complete peace of mind including yearly inspections and regular on-site maintenance.
you will always be able to find a helping hand near you.